If you experience Reckeen application crashes when trying to open any session – new or old, it might be caused by an automatic update of the GPU driver, version 31.0.12027.7000, dated 20.10.2022,\u00a0 which was performed by Windows.<\/span><\/p>\n

Follow the steps below to install the correct driver.<\/span><\/p>\n

\n
1. Open <\/span>Computer Management<\/span><\/i> or <\/span>Device Manager
   \n<\/span><\/i><\/i><\/i><\/I>
   <\/a><\/li>\n
2. <\/i>Find <\/span>Display adapters<\/span><\/i>, right click on <\/span>AMD Radeon GPU,<\/span><\/i> and select <\/span>Properties<\/span><\/i>.<\/span><\/span><\/span><\/span><\/span><\/span>
   <\/a><\/li>\n
3. Go to <\/span>Driver <\/span><\/i>tab and check <\/span>Driver Version<\/span><\/i> field<\/span><\/span>The recommended driver version is: 30.0.15021.11005. If your version is different then download and install the recommended driver. You can download it here: <\/span>https:\/\/mega.nz\/file\/fnwyhaKT#XYOmnfeTaZxQLYrS-XhlPBmj2MwFKZgbQh4DMW7WnEQ<\/span><\/a><\/a><\/li>\n
4. After you\u2019ve downloaded the recommended driver, run <\/span>AMD Software.
   \n<\/span><\/i><\/i>Select <\/span>Full Install<\/span><\/i> option and <\/span>Factory Reset<\/span><\/i> checkbox, and proceed to install the recommended driver.
   \n<\/span>If you encounter problems when trying to open the AMD Software<\/em>, please visit this link:\u00a0https:\/\/www.amd.com\/en\/support\/kb\/faq\/pa-300
   \n<\/a><\/span><\/span><\/span><\/span><\/span><\/span><\/a><\/li>\n
5. Stop Windows from doing automatic driver updates.
   \n
   This is an important step to prevent similar issues happening in the future.
   \n<\/strong><\/span><\/span><\/span>Navigate\u00a0to Services<\/em> (by typing „Services” in Windows Start or by entering services.msc applet).
   
   \n
   \nFind Windows Update<\/em>, double click it and set Startup type<\/em> to „Disabled”<\/span><\/span><\/span><\/span><\/span>.
   
   Click „Apply” and then click „Stop” to stop the service.<\/li>\n<\/ol>\n

   
   In case of any problems, contact us: support@reckeen.com<\/a><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

   If you experience Reckeen application crashes when trying to open any session – new or old, it might be caused by an automatic update of the GPU driver, version 31.0.12027.7000, dated 20.10.2022,\u00a0 which was performed by Windows.<\/p>\n

   Follow the steps below to install the correct driver.<\/p>\n

   Open Computer Management or Device Manager<\/p>\n

   Find Display adapters, right click on AMD Radeon GPU, and select Properties.
   \nGo to Driver tab and check Driver Version fieldThe recommended driver version is: 30.0.15021.11005. If your version is different then download and install the recommended driver. You can download it here: https:\/\/mega.nz\/file\/fnwyhaKT#XYOmnfeTaZxQLYrS-XhlPBmj2MwFKZgbQh4DMW7WnEQ
   \nAfter you\u2019ve downloaded the recommended driver, run AMD Software.
   \nSelect […] Read more<\/i><\/a><\/p>\n","protected":false},"author":1,"featured_media":2986,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/posts\/2966"}],"collection":[{"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/comments?post=2966"}],"version-history":[{"count":22,"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/posts\/2966\/revisions"}],"predecessor-version":[{"id":3019,"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/posts\/2966\/revisions\/3019"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/media\/2986"}],"wp:attachment":[{"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/media?parent=2966"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/categories?post=2966"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/3dstudio.reckeen.com\/wp-json\/wp\/v2\/tags?post=2966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}