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We strive to provide you with the comfort of using our products and the highest quality of service. If you have any questions or issues related to the warranty conditions and complaints – please contact us.

Contact details can be found in the ABOUT US section of the website.


For a period of one year from the original date of purchase of the product, RECKEEN equipment is guaranteed against any manufacturing defects. The original purchase receipt or invoice or other documentary evidence is required. To obtain warranty service, you must deliver the product, in either its original packaging or packaging affording an equal degree of protection . You cover all mail , delivery , transportation and insurance costs.  It is your responsibility to backup any data, software or other materials you may have stored or preserved on your unit. It is likely that such data, software, or other materials will be lost or reformatted during service and RECKEEN will not be responsible for any such damage or loss.

Our warranty doesn’t cover damage caused by accidents or unauthorized modifications, installing any other software and repairs, misuse, sand, grit or water. All other claims of any nature  are not covered by this warranty. This  Warranty is valid only in the country of purchase.  Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. RECKEEN shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on this product. except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration to the duration of this warranty.  Accessories ,such as the battery or the  cable, are excluded from the warranty. These terms do not affect your statutory rights.